Frequently Asked Questions
Get answers to commonly asked questions about KVN Tiling Group, including our services, response times, and customer guarantees.
FAQs
We provide quotes within 30 minutes of receiving your request. Simply contact us by phone, email, or through our website form, and we’ll quickly gather project details to provide you with a clear estimate.
KVN Tiling Group combines five years of experience with a commitment to quality and transparency. We offer:
Quick quotes within 30 minutes
A no-leak guarantee on all tiling jobs, including waterproofing Fast, professional customer service available 7 days a week Every job is completed with a certificate of completion, giving you peace of mind.
We provide a wide range of tiling and renovation services, including:
Floor and Wall Tiling
Splashback Tiling
Bathroom and Kitchen Tiling & Renovations
Waterproofing (for both interior and exterior spaces)
Screeding, Caulking, and Grouting
Demolition (specializing in full bathroom overhauls)
Tile Restoration and Repairs such as shower leak repairs
For a full list of our services, visit our website or contact us directly.
We primarily serve the following areas:
Springvale, Clayton, Oakleigh, and all of South East Melbourne
Melbourne CBD and extending as far as Rye
Our team is fully licensed and certified, ensuring high standards and safe practices. Qualifications include:
Certificate III in Wall and Floor Tiling
Certificate III in Waterproofing
White Card (for industry safety)
Public Liability Insurance and Workers’ Compensation Insurance
We use trusted tile brands like National Tiles and Beaumont Tiles. For products, we rely on Ardex, Mapei, and Laticrete for durable, high-quality results.
We strive to respond to all inquiries within 30 minutes, ensuring quick and helpful communication for all clients.
Yes, we offer free onsite inspections and no-cost quotes. During site inspections, we can draft a preliminary quote and ensure your project complies with industry standards.
KVN Tiling Group offers a 5-year warranty on all tiling and waterproofing projects. Additionally, if we do not meet agreed project deadlines, we offer a full refund, ensuring reliability and accountability.
KVN Tiling Group was founded by Kevin Nguyen, an experienced tiler with five years of hands-on expertise. Kevin personally oversees all projects, delivering quality-focused, reliable tiling solutions across Melbourne.