What We Collect

When you request a free quote or contact us, we may collect your name, email address, phone number, and details about your tiling project in Melbourne. We also collect standard website information, like your IP address and the pages you visit. This helps us improve our website and tailor it to your needs, just like we customise our tiling services for each client.

How We Use Your Information

We use your information to:

• Answer your questions and provide accurate quotes for your tiling projects.
• Schedule site visits and manage your bathroom or kitchen renovations efficiently.
• Improve our tiling services and website experience for Melbourne customers.
• Send you news about our offerings (only if you agree to receive them).

We promise – we never sell your information.

Keeping You Safe & In Control

Protecting Your Information

We use robust security measures to protect your information from unauthorised access and misuse, complying with the Privacy Act 1988. This includes secure data storage with encryption and regular security checks. We handle your data with the same care we take in creating a perfect tile installation.

Your Choices

You’re in control of your information. You can choose not to share certain details, but this might affect our ability to offer you all our services. You can also unsubscribe from our marketing emails at any time. To access, update, or delete your information, simply contact us.

Cookies

Like most websites, we use cookies to improve your experience. These small files help us understand how you use our site. You can usually adjust your browser settings to manage cookies.

Third-Party Sharing

We may share your information with trusted third parties, such as contractors, to complete your projects. We only share what’s necessary and ensure they also protect your privacy.

Data Retention

We keep your data only as long as needed for the reasons mentioned in this policy. After that, we securely dispose of it.

User Rights

Under Australian law, you have rights regarding your personal information, including access, correction, and deletion. Contact us to exercise these rights.

Policy Updates

We may update this policy occasionally. Please check back for changes.

Contact Us

For privacy questions, contact us at kvntilinggroup@gmail.com or call 8820 1006. We’re always happy to help with your tiling needs in Melbourne. Get a free quote today.